At DISCOUNT ASSURED, customer satisfaction is our priority. However, due to the digital nature of our products, we have a strict no-refund and no-return policy. Please review our terms carefully before making a purchase.

1. Digital Product Policy

All products sold on DISCOUNT ASSURED are digital goods (eBooks, software, templates, printables, etc.), and no physical items are shipped. Once a digital product is purchased and accessed, it cannot be returned or refunded.

2. Refund Eligibility

Since digital products are instantly accessible, we generally do not offer refunds. However, refunds may be granted in exceptional cases, including:

• Duplicate purchases – If you accidentally purchase the same product twice, we will issue a refund for the duplicate transaction.
• Corrupt or Non-Working Files – If the file is damaged, corrupted, or missing, and we are unable to provide a working replacement, you may request a refund.
• Technical Issues – If you experience access or download issues, and our support team is unable to resolve the problem within 7 days, a refund may be issued.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

• Change of mind – We do not offer refunds if you simply decide that you no longer want the product.
• Wrong purchase – If you mistakenly purchase a product, we are unable to provide a refund.
• Incompatibility issues – It is your responsibility to check system and software compatibility before purchasing.
• Failure to download – If a product is available for download, but you fail to access it due to personal technical limitations, we cannot issue a refund.

4. Exchange Policy

Since digital products are delivered instantly, exchanges are not possible. If you experience technical difficulties, we encourage you to contact support for assistance.

5. Resolution Process

If you believe you qualify for a refund under the eligible cases, follow these steps:

1. Contact our support team at [Your Support Email] within 7 days of purchase.
2. Provide your order ID, email address, and details of the issue.
3. We will investigate your request and respond within 3-5 business days.
4. If approved, the refund will be processed using the original payment method within 7-10 business days.

6. Chargebacks

If you initiate a chargeback without first contacting our support team, we reserve the right to permanently ban your account and restrict future purchases.

7. Contact Us

For refund-related queries, please reach out to:
📩 Email: support@old.discountassured.com
📞 Phone: +91-9468255181

By purchasing from DISCOUNT ASSURED, you acknowledge and agree to this Return & Refund Policy.